I want to thank you Brian Swarztenruber for your help in making this vehicle transaction go so smoothly. Erin and I both felt that you and Paul Stone were very professional in handling our transaction, and we were pleasantly surprised that your finance department was able to get us a great rate on the financing! The Explorer I purchase from your dealership became more affordabe than I thought it would be and we're both very happy with the vehicle.
I wish you the best of luck with your career at J. Wilderman Autoplex. Despite the distance from Chicago I'll certainly check your inventory of vehicle when we're ready for our next one.
Regards,
Dave Montesano
Great over all experience!! Thanks Bobby
Darrell Walton
David Burton my salesperson was very patient with me. He helped locate the F-150 I was looking for and finance had the papers ready to sign as soon as we arrived there. David did an excellent job of going over the features on my new truck Thank you.
Brian K. Emmons
We liked that you were completely honest with us in our current and future purchases. Thanks Brian Swarztenruber
Walter Cissell
Have received excellent service when taking my vehicle to J. Wilderman Autoplex.
Keith Mcintire
Jim Gaston very friendly, yet profesional. Individual who serviced my vehicle was also very friendly and took great pains to keep vehicle clean after servicing. Late for 1:00pm appointment with jim Gaston as had 2nd vehicle serviced earlier and was late on my return. Very understanding. Appreciative of explaining and offering the rewards program. A great touch to customer care.
Robert Batdorf
Very friendly and quick service Elicia Drone
Very helpful before and during transaction took place. Would recommend them to anyone. Bobby and financing staff were very accomidating. Daniel Mcghee
Gary Giford does good work. Robert Sherman
Very pleased to see Mr Shane Hope now on your staff of great people. We have dealt with Shane for many years and have great respect for his advice and capabilities. Michael Miley
Jim Gaston did an excellent job of filling me in on what needed to be done to my vehicle. Though I ended up leqaving my vehicle at Wilderman for the day, he was able to find me a vehicle on short notice. Zach Lewis
This was the first time that I purchased a car over the internet and from such a distance. This was a great experience that installed trust and proved to be valuable. Mark Feller was great to work with being attentive to our needs and kind to work with. Many thanks and God Bless
Lurline Simone
This became a pleasant experience. Mark thanks for your help!
Thomas Norton
We were impressed that Bobby Book was willing to go the extra effort to properly deal with the service engine light that wouldn't go out.
Our salesman Brian Swartzentruber was great! He did everything he could to help us...very nice young man! I took care of all of it and app. The fact he did not treat me like a women that didn't know what she was talking about....oh yes that happened to me one other time when I was buying a car, all he kept saying was better talk with your husband about this or that...well I left and never went back! Bought a car somewhere else. Thanks Brian it is the little things:) Have a great day!
I am purchasing a 2010 Dodge Challenger R/T from J. Wilderman Autoplex, and they are the first dealership I have dealt with in this process that gets how to do this over the internet.
In my search for this car, I have dealt with many Dodge dealerships and rarely got past the Internet as a tool to try and get me into the showroom.That doesn't help when you are looking all over the country for the best deal you can get. The other dealerships didn't get how to treat an Internet customer.
First and foremost this website is one of the easiest websites that we have ever used. The way the website is displayed is great and is easy to navigate thru all the different categories. The description of the vehicles, miles and price it’s all there!
We have visited the “Bigger” dealership websites and it seems like they will give little teasers regarding their vehicles with “Call for Price” and leaving out information about their vehicles.
All of these items are an important part of shopping the internet.
We also liked the link on this site to be able to “View their other store” for all new Chevrolet, Buick Pontiac and GMC.
J. Wilderman Autoplex website is a ONE STOP SHOP for all your car needs!
Sincerely,
David and Vicki Litherland
The Sebring convertible was our 4th car from you guys and we have been happy with every one of them and the service we've had over the years.
Keep up the good work and I'm sure we'll be back for more great cars and service!
Your old friend
Maurice Smith
Bobby,
I was there September 11, 2009 to purchase my Jeep Wrangler. Some lady that works there fell in love with my hand bag. Please do me an honor and give her this. If it makes her day that's all I care about. I LOVE MY NEW YELLOW JEEP WRANGLER from you!!!!
Thanks again,
Dorothy Dustman
Thank you as well, I am a happy customer. Bobby Book is a outstanding sales man. He went far & beyond on his job. Everyone at the dealership was great as well. I was very impressed & I will return.
Tina Goforth
Marsha,
Thanks you for helping me get my Ford Escape. Just what I was looking for! My granddaughter drove it and she just has her permit for now. And of course a BIG Thank you to Paul Stone and to everyone else from J. Wilderman Autoplex.
